Returns & Exchanges

At Sassy Saints, we want you to be obsessed with your DIY salon-quality results. If your order isn't a perfect match, you can return unopened products within 30 days of delivery for a full refund or store credit.

1

Check Eligibility

Ensure your items are unused, unopened, and in their original packaging to qualify for a return due to hygiene standards.

2

Initiate Your Request

Contact our support team at [email protected] with your order number and the reason for your return to receive a return authorization.

3

Pack and Ship

Securely package your items and send them back to our warehouse using a tracked shipping service to ensure your return arrives safely.

4

Receive Your Refund

Once our team inspects your return, we will process your refund back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing